Help and support
For anything to do with I’m The Boss of Me, write to hello@thebossofme.ie. A person reads every message, and we aim to reply within five working days.
This inbox is not watched around the clock and is not a crisis service. If you or a young person is in distress or at risk, use the numbers at the bottom of this page.
Common questions
- I can't sign in
- On the sign-in screen, choose Forgot your password? and we’ll email you a link to set a new one. Or choose Sign in with a magic link instead and we’ll email you a link that signs you straight in. If neither email arrives, check your junk folder, then write to us from the address the account uses.
- I'm moving to a new phone
- What is written in the workbook is kept on the device it was written on. If account storage is switched on in Settings, a copy is kept with the account and comes back when you sign in on the new phone. If it is off, use Print / Save as PDF to keep a copy before you switch.
- How do I delete what's stored with my account?
- Switch account storage off in Settings. That deletes the stored copy at that moment. What is on the device stays until you delete it there.
- How do I delete my account?
- In Settings, choose Delete my account. It works in the app and on the web, and it deletes the account and anything stored with it. If you can’t sign in to do it, write to us from the account’s email address.
- A question about access to the workbook
- Write to us from the email address the account uses, and tell us what you expected to see.
Your data
What is stored, where, and how to ask for a copy or have it deleted is in the privacy policy. The terms cover everything else.